AI Call Agent: not a single missed call
It answers calls in a natural voice within two seconds, any hour of the day. It finds out what the caller needs, handles routine questions from your knowledge base, logs the lead in your CRM, and transfers hot prospects to a live manager.
How much money missed calls cost you
Every unanswered call is a customer who has already dialed a competitor.
Calls after hours and on weekends
Up to a third of inquiries come outside business hours. A "please call back later" recording is a polite way to send the customer to a competitor.
A busy signal at peak hours
Two operators can't cover ten simultaneous calls. A hold queue with music keeps someone for about 40 seconds, then they hang up.
An operator is expensive
An in-house operator runs from 60,000 ₽ a month with taxes — and there's just one, who gets sick and quits. Add a night shift and double it.
What the AI Call Agent does
This is not a "press one" touch-tone menu. It speaks in free-flowing language, handles interruptions and follow-up questions, and talks in a natural voice.
- Takes any number of inbound calls at once — the line is never busy
- Uncovers the need and qualifies the lead using your questions
- Handles routine questions: prices, timelines, availability, address, order status
- Creates a deal in your CRM with a recording and a text transcript of the call
- Transfers hot callers to a manager right away or schedules a callback
- Runs outbound campaigns to your list by script: appointment confirmations, reminders, NPS surveys
How we launch it
Write the scripts
Your typical calls, qualifying questions, and a knowledge base for answers
Connect telephony
Your existing number or a new one, plus CRM integration
Trial period
The AI takes a share of calls; you review recordings and refine the scripts
Full launch
The AI on the front line, people on complex and hot callers
The first months — with a dedicated manager
The AI is not launched “as is” and left unattended. For the first 1–3 months a dedicated manager runs your process: tunes the system to you, checks every result and fixes mistakes — while the AI learns on your real data in parallel. Nothing goes live without a human in control.
Dedicated manager
A dedicated specialist runs your process by hand together with the AI: tunes it to your documents and rules, checks every result, corrects mistakes. The system learns on your data.
Autopilot or ongoing support
Once quality is stable, you decide: move the process to autopilot (cheaper, the AI works on its own, the manager on standby) or keep permanent support.
Ongoing oversight, if you want it
For critical processes — primary documents, paid ads, contracts — many keep the manager for good: they backstop it, develop scenarios and own the result.
This removes the main fear of automation — “what if it makes a mistake”. Until the AI has proven its accuracy on your tasks, a human is accountable for the result. We agree the format and cost of support around your process.
Where your data is stored
Call recordings contain customers' personal data, so processing is built to comply with Federal Law 152-FZ: speech recognition and analysis run on servers in Russia, recordings are kept for a limited time and automatically anonymized on schedule. The entire setup can be installed on your own server — then calls never leave the company at all. This is the exact arrangement already running in production on our own telephony.
More about a local neural network on your own server →FAQ
Related reading
We cover this topic in more depth on the blog
AI Voice Agent for Inbound Calls: How It Works
A voice agent answers in natural speech within seconds, any hour of the day, qualifies the enquiry, writes it into the CRM and transfers hot callers. Not a press-one menu.
Voice AI vs a Live Call Centre: The Honest Comparison
A voice AI answers in two seconds, takes unlimited calls and works nights. A live operator wins on complex talks. Point by point, plus why the hybrid usually wins.
How Lead Response Time Affects Conversion
The chance of closing drops sharply within the first hour, yet most companies reply the next day. What slow replies and forgotten follow-ups cost, and how to answer in a minute.
Hear how it sounds
Leave a request and we'll call you in the AI Call Agent's voice, so you can judge the speech quality in a live conversation.
Let us try it on your data
Describe the task and send a couple of typical documents or examples — we will show how the system handles them, before any contract.